My Teksi
My Teksi, part of Grab, is a smartphone- transport based booking platform that started in Malaysia as MyTeksi to revamp the taxi and transport industry. The Company aims at solving critical transportation challenges through its large fleet of cars available as taxis and make transport freedom a reality for the people in Southeast Asia.
My Teksi guarantees extreme safety while making transportation accessible to all. The Company adopts several measures to ensure the safety of all its passengers. My Teksi invests heavily in the safety training of all drivers, conducts offline driver screenings, provides in-app safety features like number masking and personal accident insurance coverage.
Passengers can rest be assured that when booking through the My Teksi app, transportation is accessible at all times, all locations and at all price points. As the Company maintains low rates for all its rides, customers regardless of income, special needs, age or location can hop into any of the cars available at My Teksi app for a door-to-door transportation.
While My Teksi takes utmost care of all its passengers, they also ensure that their partners also benefit from the increased usage of passengers. Improving the lives of their partners feature as part of the mission of the Company. My Teksi has set out to bring a revolutionary change in the transportation business in South East Asia and improving the lives of the people it touches – passengers, drivers, employees, governments and broader society.
Products and Services
MyTeksi offers three types of taxi rides to its customers; Executive Taxi, Budget Taxi and TEKS1M. While Executive Taxi is a premium service for passengers that are looking for a more comfortable ride, budget taxis are smaller cars available at budget rates. The TEKS1M taxis include cars that have larger boot space ideally for passengers who are travelling with large luggage.
My Teksi vouches for its speed in assigning taxis on request, thereby reducing waiting time; safety with specially designed sleek features to ensure safety; and certainty in the final pay. My Teksi makes it a point to provide an estimate of the fare based on the input provided by the passengers of their pick up location and drop location, even before booking. Passengers are highly appreciative of the fact that My Teksi takes care of their passengers by valuing their time, their life and their money.
Payment and Return Policy
My Teksi has eased the payment process by introducing cashless options to enhance the convenience of customers. Passengers can now take advantage of paying My Teksi using their credit card or debit card other than paying simply by cash on reaching the destination. While 60% of Malaysians still prefer paying by cash, the dual payment method gives My Teksi customers the added advantage of having best of both the worlds.
Discounts and Offers
My Teksi comes up with different discounts and offers on a regular basis that passengers can avail to enjoy their rides at significantly lower rates. Passengers can choose from multiple options by scanning through various coupon venders and select the one that best suit their requirements. My Teksi promo codes and vouchers granting excusive benefits to its passengers are also well appreciated by passengers for their multiple benefits. Passengers can also view My Teksi’s Facebook or twitter page to get regular updates on the Company’s services as also the offers devised for the larger benefit of the peop
Verified On: 06 June 2023
